FAQs

1. How can I place an order?

You can place an order directly through our website. After checkout, you’ll receive our bank account details to make an advance payment of PKR 500. Once the payment is confirmed, your order will be processed for delivery.

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2. How long does delivery take?

We offer fast delivery within Karachi in 3 to 5 working days after payment confirmation. For orders outside Karachi, delivery timelines may vary.

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3. Do you offer delivery outside of Karachi?

Yes, we deliver across Pakistan. However, delivery charges apply outside Karachi and are calculated separately. For a quote, please contact us on WhatsApp.

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4. Is the mirror delivery secure?

Absolutely. All our products are 100% securely packed and delivered. In the rare case of damage during delivery or installation, we offer a free replacement.

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5. Do you offer installation services?

Yes, we provide free installation within Karachi. Our professional team will install the mirror securely at your location.

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6. What if the product is damaged or defective?

If your mirror arrives damaged or with any defect, we offer a hassle-free exchange policy. Simply reach out to us within 24 hours of delivery.

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7. Can I return my order?

Returns are only accepted in cases of damage or product defect. We do not accept returns for custom sizes or change of mind.

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8. How do I customize my mirror size or design?

We offer custom sizes and designs for both LED and wooden mirrors. To order a custom design, please contact us directly on WhatsApp with your specifications.

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9. How do I pay for my order?

We require an advance payment of PKR 500 to confirm your order. The remaining balance must be paid immediately after installation.

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10. Do you provide warranty or after-sales service?

Yes. All our products are backed by a limited warranty against manufacturing defects. For any concerns, you can contact our support team for assistance.